Technical Support Contact

Have a question or need assistance? Our support team is here to help.

Send us a message

Chat with our team during business hours for immediate assistance.

Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday: 9:00 AM – 12:00 PM (CST)
Sunday: Closed

For warranty claims, please have your order number ready. Visit our warranty page for details.

How do I claim warranty?

Please contact us with your order number and a description of the issue. Our team will guide you through the process within 1-2 business days.

Do you offer technical support for DIY installations?

Yes, our technical team can provide guidance for DIY installations. Please include details about your setup when contacting us.

What is your response time?

We aim to respond to all inquiries within 24 hours during business days. Warranty claims are typically processed within 2 business days.